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The Greenwich Country Club is seeking an experienced, organized, service-oriented and creative Pool Manager to oversee and manage all pool-related responsibilities: managing pool staff, maintaining the pool facility, and assisting in organizing events that take place in and around the pool. The Pool Manager will work closely with Club management and staff as well as the Pool, Swim and Camp Committees. This is a seasonal position each year but it allows for pre-season planning and staffing as well as after-season reporting and planning. We would like to hire someone who is interested in a long-term seasonal position at Greenwich Country Club.
Assist in hiring and rehiring pool staff
Identify supply needs
Launch marketing to recruit membership to pool throughout the season, e.g., submit write-ups for monthly newsletter, update website, send weekly emails to members (May thru Sept)
Promote and manage online registration of participants in non-competitive aquatics classes
May to September
Assist in certifying and recertifying all staff, provide ongoing staff training throughout the summer to ensure a safe and positive environment for members, hold weekly or bi-weekly meetings, and handle all disciplinary actions with staff
Enforce club and pool safety rules within pool area
Prepare pool facility and provide proper staffing for regular pool hours as well as practices, competitions and social events around the pool
Work with the accounting department regarding:
Payroll, e.g., salaries of coaches, hours worked by lifeguards
Member billing for private swim lessons and apparel/equipment sales
Member billing for aquatics programs by working with coaches to submit roster of participants
Assist/ coordinate private swim lessons for members and their families with pool staff and coaches
Maintain bulletin board and post practice, competition, adult lap swim and social event schedules and information; rules at the pool; staff names and photos; special event notices; and event photos
Ensure that the pool, pool equipment, pool facilities including the locker rooms and areas around the pool are clean, sanitary and orderly during regular hours, competitions and special events
Open, maintain and close pool seasonal operations within approved budget, look for ways to improve the aquatics program within reasonable budgetary guidelines, and recommend capital expenditures to ensure best practices of operation
Ensure pool operation is in compliance with all state and local codes, and that the filtration system function and chlorination and PH levels are observed
Maintain high level of customer service focus and commitment that exemplify a culture of service excellence expected at an exclusive private country club.
The Pool Manager, with the support of the Head Lifeguards, should work together with the pool and camp staff to create an environment where families feel safe while having fun; rules are respected by all; and coaches and lifeguards are dependable, responsible, attentive and service-oriented on deck. All issues and complaints should be resolved with decorum and respect towards members at all times.
Knowledge, Skills, Credentials
1-2 years’ experience in pool and staff management
Well-defined member service dedication
Effective presentation, teaching and communication skills
Strong marketing, organizational and computer skills
Current certifications in:
CPR, AED, and Lifesaving
Water Safety/Lifeguarding certification
Water safety instructor (WSI)
Current driver’s license, auto insurance and clear DMV record
Pluses: Certified Pool Operator’s, ASCA Level 2 Swim Lesson Instructor Training, StarGuard or Ellis Certifications, LGI (to train staff)
Hours may vary and may extend beyond 8 hours per day, 40 hours per week; will include weekends, evenings and holidays.
Majority of the time will be spent outdoors in/around pool area in varying temperatures and conditions during the season
Ability to handle water rescue, substitute lifeguard duties and maintain the pool is required.
If you are interested in an opportunity to make a genuinely positive impact in Greenwich Country Club’s aquatics program and have the required qualifications, please submit your resume, 2-3 references and cover letter of interest to Carissa Conti email@example.com Salary will be based on qualifications and experience.
Job Available: 2019 Season (pre-season; May through September)
Hourly Position: Salary depends on experience
Required Hours: 30 plus a weekend day
Management Position: Yes
Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.